Aviation Security Service chooses Quintiq for employee scheduling

Avsec aims to boost operational efficiencies with a new system that can cope with common rostering issues faced by the agency such as delayed flights…

 

February 17, 2010 –Avsec, the government provider of aviation security services, has chosen Quintiq’s employee scheduling solution to increase operational efficiencies.

Avsec is responsible for all pre-board screening of passengers at major airports throughout New Zealand.
 
Avsec’s activities also include screening checked baggage, screening of airport workers, airport access controls, random patrols, aircraft security and managing the Airport Identity Card system for restricted areas.

Avsec is implementing Quintiq’s employee scheduling software for operational staff with the goal of optimising rosters by matching workload to staff resources. The net result will be a reduction in operational costs, efficiency and productivity improvements, and a higher level of staff satisfaction and retention.

Quintiq says it is capable of supporting all Avsec requirements, without the need for modifications to the standard software and its solution will allow real time adjustments for changed or delayed flights helping Avsec achieve accurate demand driven rostering. There will be one system covering different locations, staff and processes.

With the new system Avsec will gain a global view on resource management which will aid in the effectiveness of the whole organisation.

“We have gone through an extensive RFP process and have selected Quintiq as the best option to help us increase staff satisfaction through simplifying the rostering process while improving reporting and information flows,” said Mark Everitt, Avsec general manager.

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