Thin client and ERP a plus for flexibility
Mobile technology specialists Portables Plus are putting their money where their mouth is by ensuring they have maximum flexibility and mobility with an Dynamics AX ERP system delivered by thin-client nationally...
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Portables Plus has selected Microsoft Dynamics AX as its core solution to integrate its business processes and create a strong, flexible platform for expansion. The Auckland-based mobile computing and ICT solutions provider, with ambitious growth plans to become a nationwide service provider, has restructured its business systems and adopted a thin client model to improve efficiency and resource utilisation, explains Calum Haslop, Portables Plus' Managing Director. "Before selecting Dynamics AX we couldn't get an adequate overview of our inventory even though we had a lot of resources tied up in administration. We basically had too many people focused on paperwork and double-handling information, who were not being freed up to drive solutions and service customers. "We chose Dynamics AX because it's a fully integrated, centralised solution which is future proof, well supported and will grow with our needs and our business. Dynamics AX will improve the way we handle customer queries and supply records as well as giving us the flexibility to transfer inventory from one location to another," says Haslop. Portables Plus selected Koorb Consulting as its Dynamics AX implementation partner and AppServ as its outsourced IT partner for the project, which is set to go live this August. "We are moving on to a thin client model - with the entire desktop being hosted and delivered by AppServ - allowing us to easily set-up shop anywhere, anytime. Using this unique partner model, we will be able to have desktops set-up for our employees on a variety of hardware options, freeing us up to focus on serving customers rather than IT systems. "We felt Dynamics AX, as well as the partners were the best fit for our business in terms of our growth plans going forward. Both partners understood our business needs and clearly demonstrated Dynamics AX as a superior product," adds Haslop. Nicholas Birch, Director of Koorb Consulting, says Portables Plus is changing the way it engages across the business to become more customer-centric rather than internally focused on administration and operational processes. "Dynamics AX will provide them with a flexible, open system allowing them to explore opportunities to improve customer service, improve the way they handle supplies and customer information and give them a clear picture of their inventory investment. "On a long-term basis, Dynamics AX will create a strong foundation to develop their business proposition of becoming a 'one-stop-shop' computing and communication technologies solution provider for the small-to-medium enterprise market," adds Birch. For more information about this case study contact Koorb Consulting |
September 2006
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