In commerce, one constant defines its history: the undisputed power of the customer.

So too in e-commerce, one variable defines the future: the customer's experience when they transact online.

Security checks range from military issue to a revolving door. Sales can be real-time, dynamic exchanges, or a customer service telephone call. Deliveries can be tracked sector by sector, or lost in the mail and never tracked at all.

Both customers and companies need secure, reliable and dynamic e-commerce environments to transact assuredly online. Accomplishing these objectives requires e-business integrity.

IBM WebSphere Commerce Suite, the first integrated e-commerce solution, provides multiple easy-to-use features and functions so you can deliver customer value beyond the transaction. Content management, relationship marketing, order management, and payment management easily integrate with both internal and external systems and grow with the changing needs of all types of Internet businesses, including business-to-consumer, business-to-business, and e-marketplaces.


The WebSphere software platform is more than a bundle of products that can be pieced together for e-business. It's the first true e-business platform - a once-and-for-all Internet infrastructure that ensures all the pieces of your e-business work together. Connect seamlessly. Scale perfectly. And speed your time to market. Whether you're involved in a startup or in enhancing an existing mega-site, WebSphere is specially designed to grow with the needs of your business -- so you're always one step ahead of the technology curve.

WebSphere white paper (PDF 207kb) 

 Case Study:
Liquorhome.com
races to market
with WebSphere

 


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Contact Details

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Case Studies

Liquorhome.com races to market with Websphere
"The site had to be implemented quickly, so we looked for a complete solution that needed minimal development. It also had to be reliable to ensure customers kept coming back to the site and scalable enough to support the company's growth plans."

-- Mr Paul Baker, Project Manager, Beacon Technology.

READ MORE >

IBM maps Firestone's ENTIRENET success
Bridgestone/Firestone is a world-leading provider of tires and rubber products for everything from cars and trucks to agricultural and construction vehicles. Faced with the challenge of serving its dealer network that includes 8,500 retail outlets, and 45,000 employees, Bridgestone/Firestone turned to IBM to develop an e-business site that would maximize service and revenue... READ MORE >

PRG channels harmonise with WebSphere
Pacific Retail Group is betting on IBM’s WebSphere suite of products to take its stores into the 21st century by fully integrating its on-line presence with back-end store systems... READ MORE >

Elders achieves speedy ROI with B2B gateway
In order to improve the supply chain for rural commodities, Elders Australia needed a solution that would allow them to move away from their existing paper-based processes. That solution came in the form of a B2B gateway from IBM... READ MORE >

Transit NZ picks IBM for enterprise content management
With a huge amount of road construction, maintenance, contract, tender and statistical type information spread across several systems, Transit decided it needed a common, enterprise-wide system to act as a single sign-on portal for all users - employees, suppliers, stakeholders and the public - and help them quickly find relevant information. Here’s why IBM got the green light for a roll out later this year… READ MORE >

The Warehouse announces RFID proof-of-concept
The Warehouse is reported to be considering a live Radio Frequency Identification (RFID) trial in one of its stores by Christmas. This follows the announcement that it has selected IBM as its lead partner to undertake a proof-of-concept to explore how the electronic tagging technology can be used to improve stock availability for customers through enhancing its supply chain processes, particularly in-store stock management... READ MORE >

IBM A/NZ value chain study
Did you know that in Australia, New Zealand and Europe, supply chains are much more focused on responsiveness, while in the US and Japan the focus is on profitability? Or that the new supply chain challenge in A/NZ is how to maintain cost control yet still meet new demands for service and flexibility?... READ MORE >

Best practices for tuning WebSphere performance
Your launch date is a heartbeat away. Is your new IBM WebSphere, application production-worthy, or does it need one last round of performance tweaks?... READ MORE >

Green IT is low on NZ business agenda – NZ Study Findings
The results of a joint study undertaken by IBM and the NZ Business Council of Sustainable Development into New Zealand businesses' perceptions and behaviour around environmental sustainability and the contribution of IT to organisational energy use. The study incorporates a total sample of 2302 business respondents including a sub-group of 200 IT Managers.

  • Technology contributes as much Co2 to planet as airline industry(1)
  • 65% say NZ must be environmentally sustainable to succeed in global economy
  • Australian business 22% more likely to include IT in sustainability strategies than NZ
READ MORE >

More examples of Kiwi innovation with IBM
READ MORE >

CEOs shed light on: the enterprise of the future
Hungry for change, wildly imaginative, disruptive by nature, totally wired to the people who matter most. These are the qualities companies will need to thrive in the near future, according to IBM’s latest CEO study... READ MORE >

Aquaflow turns waste into black gold
Recasting ‘peak oil’ from problem to opportunity has opened entirely new markets for a New Zealand biofuel pioneer... READ MORE >

Growth-focused Icebreaker invests in its IT future
A fast-growing Kiwi company is driving its overseas sales thanks to a 'whole company' approach to rebuilding its infrastructure... READ MORE >
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