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Goldmine's latest release features enhanced collaboration tools and a centralised database to ensure that critical information is accessible to everyone who needs it. This team-based approach ensures consistent workflow and data access for optimised customer management among groups or single users. Users can now also implement the software straight out-of-the-box.
With Automated Processes functionality, users can manage their customer attraction and retention efforts consistently, and proactively. Tasks and business activities in a logical manner, with GoldMine automatically delivering exactly what's needed (e-mail follow-up, form letter follow-up, scheduled call-back, field updates), when needed.
Additionally, GoldMine also accommodates industry-specific needs through several vertical templates for the real estate, legal services, mortgage lending, insurance and financial services industries.
Additional features of GoldMine 6.0 Business Contact Manager include:
- QuickStart Wizard - enables new users to quickly configure GoldMine for immediate use and quick time-to-value.
- My GoldMine Desktop - enables users to customise desktops into an active homepage, displaying business critical content from the Web, Intranet or GoldMine database.
- Re-designed Opportunity and Project Manager - simplifies the management of complex sales opportunities and projects. Additionally, the Opportunity Manager's improved business logic makes it easier than ever to manage the sales pipeline.
- Industry and User-Specific Customisations - allow users in different industries, as well as users in different roles within a single organisation, to work effectively with a variety of record types, expanding GoldMine software's basic contact-centric, business-to-consumer, modeling capabilities. Additionally, the GM+View tab now provides users with a screen designer for embedding contact-related HTML pages with each record to display images, Web content and data from within GoldMine itself.
- Re-designed Calendar and Scheduling Tools - offer a friendly interface to simplify workflow and save time on common, repetitive time management tasks. The new Calendar includes a toolbar that makes meeting requests for multiple contacts and GoldMine users a snap.
- Built-in Database Back-up and Restore Wizard - allows administrators to easily and quickly safeguard GoldMine data. The Wizard also allows users to back-up files external to GoldMine, such as e-mail attachments, linked documents, Word and report templates.
- XML Integration - allows users to export and import data in XML format, the standard for data transformation. With 6.0, users can import and export both primary contact information - and also associated secondary contacts, calendars, histories, detail, link records, etc.
Pricing and Availability:
GoldMine 6.0 Business Contact Manager is available now and can be purchased through a network of certified FrontRange Solutions Partners. Pricing is as follows:
Single user: $540 per user excluding GST Five user pack: $2,220 excluding GST Ten user pack: $4,260 excluding GST
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January 2003

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Further Reading:
Visit the Front Range exhibit
Read more about CRM in the CRM Research Centre | |