who is crossware?

  • Crossware are pedigreed CRM specialists, you’ll find us in the historic Saatchi & Saatchi building in Parnell
  • Crossware is a team of 15 seasoned professionals, proud to be IBM premier business partners
  • Crossware was established in Europe 15 years ago, we have traded in NZ for almost 7 years
  • Last but not least:  you’ll find us great to work with:  flexible, trustworthy and professional [just ask any of our clients]

crossware’s CRM solution

Mobility
  • Excellent online / offline capabilities
  • Perfect for laptop users

Customisation
  • All our finished roll-outs involve customisation to exact end-users requirements [every solution is ultimately tailor-made]
  • All customisation is performed in Auckland, at speed, and at affordable local rates

Cost effectiveness
                                          

  • Crossware delivers the very best of both worlds:

    1.

    Jump-start code [inherent in Crossware’s core CRM license fee]

    2.

    All the benefits of a ‘tailor-made’ final solution

Rock-solid Security
  • Thanks to the underlying IBM development platform we use, Crossware’s security is unrivalled!

Paperlessness
                                                         

  • Crossware’s built in ‘e-forms’ supply a ready-made workflow solution that will:

    o

    Improve the quality of your organisation’s customer service

    o

    Foster team work

    o

    Promote internal transparency & accountability

why crossware?

Crossware are  CRM specialists 
                                 
  • CRM is what we do
  • We have been doing it for many years [in fact we were doing it before the term CRM was invented!]
  • Along the way we’ve learnt how to get results with CRM

Simplicity
  • At Crossware, we believe that CRM should be simple:

    o

    Software that is dead easy to learn

    o

    Simple uncluttered screens

    o

    All the information you need, at your finger tips

Crossware’s impeccable track record

CRM failures to date: ZERO

what else do we do?

In addition to CRM, Crossware specialises in:

  • Document management systems
  • Collaborative solutions
  • Project management software
  • Time-recording solutions
  • Knowledge-base solutions
  • Bespoke application development

crossware’s clients

We work with some of New Zealand’s leading businesses.

We also work with many privately owned companies that are still building their profile in the marketplace.

Crossware’s customers include:

  • Vero Insurance
  • Honda
  • Winstones
  • Placemakers
  • Ernst and Young
  • Bell Gully
  • Ricoh
  • The Ministry of Health
  • Mighty River Power
  • AON Risk Services
  • ABB Limited
  • Omron Electronics
  • Livestock Improvement Corporation
  • Allied Domecq [formerly Montana wines]

why choose crossware CRM?

Call Crossware if any of the following apply:
1.  Your budget is limited
2.  ‘Out-of-the-box’ solutions are just too restrictive
3.  You are serious about mobilising your sales team effectively
4.  You need a guaranteed price, and a guaranteed delivery date
5.  You’re keen on buying a CRM solution designed by sales professionals, rather than programmers
6.  You’d like IBM global finance to fund the entire project at very attractive rates

Contact Us

Email: sales@crossware.co.nz

Website: www.crossware.co.nz

Request Further Information

Case Studies

The Edge gets smart with IBM
The Edge builds a central knowledge portal to secure its place as the premier performing arts, entertainment and conference centre in New Zealand... READ MORE >

CRM ride on for Avanti
When local cycle manufacturer Sheppard Industries wanted a mobile CRM solution that could operate with full functionality both on and off-line, it opted for Crossware CRM - built on IBM’s Lotus Notes... READ MORE >

Montana’s secrets ripe for sharing
When Montana purchased Corbans Wines it sent the company on a path to capturing and sharing years of combined industry knowledge – a path that eventually led to Crossware – and IBM’s Lotus Workplace solution... READ MORE >

Ricoh NZ deploys ‘jump start’ CRM solution
When Ricoh NZ went shopping for a CRM package, IBM Lotus business partner Crossware delivered a finely tailored solution within 90 days… READ MORE >

CRM for those who think outside of the square
How marketing consultancy VantagePoint gained a powerful CRM solution as well as big-business-style email, calendar, and tasks - all with just one piece of software... READ MORE >

Customised CRM for business broking firm
When off-the-shelf customer relationship management (CRM) packages couldn't meet the needs of Company Sales and Acquisitions, it turned to CRM specialist Crossware for a customised, fully hosted solution... READ MORE >

CRM upgrade for global player with local focus
Although shipping giant NYK boasts a proud history dating back to 1885, the company’s approach to its global logistics operations is anything but old fashioned... READ MORE >

Intranet pipedream becomes reality for Hynds Group
Hynds Group’s large, widely spread network of employees needed a company-wide IT solution to provide information, documentation, and automated workflows. Crossware’s response was a comprehensive intranet including provision for special ‘intranet cafés’ for workers without PC access... READ MORE >

Port stows away institutional knowledge
Faced with exiting senior staff, Port Taranaki is marshalling its institutional knowledge with an innovative contract and contact management solution… READ MORE >
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