The challenge: Finding an affordable internet connection
WebFarm Technical Director Craig St George says an affordable ‘technology-independent’ internet connection is critical for companies like WebFarm, which rely on having uninterrupted email and internet access to provide 24/7 customer support.

The offering: ICONZ Extend wireless broadband
“Being able to install a diverse back-up system for internet access has given us, and our customers, peace of mind,” he says. St George says because the Extend service is wireless and connects directly into BCL’s IP core network, it’s completely independent of other broadband services such as ADSL.

The solution: Cost-effective, reliable diversity
“Any outages on our landline aren’t the headache they’d otherwise be. If anything goes wrong with our main link, we can switch to wireless with virtually no disruption to our head office operations and our ability to support customers,” says St George. He says he’s been delighted with the hassle-free installation and the level of reliability Extend offers, and says other options for delivering reliable, independent diversity are simply too expensive when compared with the wireless service.

For more information about this case study contact
sales@iconz.net
www.iconz.co.nz

February 2005