Outsourcing Solutions
Welcome to the Outsourcing research pavilion. Below you will find information from most of the leading vendors of these solutions and services in New Zealand, including contact details, case studies, articles, demos, web links, brochures and white papers to assist you research and locate the best solution for your organisation. Check also the iStart Diary for local seminars on this subject. All vendors showcased below will be glad to assist with your enquiries.
Solution Providers
Overview
Outsourcing may be defined as contracting with outside companies, consultants, or service bureaux to perform business processes that were previously handled in-house.
Usually the processes or tasks are outsourced to organisations which are proven experts in the area, or have a lower cost structure. In other words outsourcing allows a company to maximise efficiencies by getting outside companies to perform a task more cheaply or better so the organisation can focus on core activities.
Outsourcing usually involves transferring a significant amount of management control to the supplier. Simply buying products or services from another company is not necessarily outsourcing or out-tasking, but merely a vendor relationship.
Outsourcing business is characterised by expertise not inherent to the core of the client organisation.
Managing IT functions, extending the supply chain, and improving communications are all tasks which it is becoming increasingly common to hand over to experts.
Document-centric processes, including accounts payable and receivables, applications/response processing, personalised print and mail, payments and claims processing, are also ideal candidates for outsourcing.
When outsourcing IT functions, many companies start with a selective approach. They might start by outsourcing their network, then as they become confident they carve off other aspects of their IT department. In many cases companies simply transfer their IT specialists off to an outsourcing company and put a service level agreement in place.
Articles/Industry Reports
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NZ CFO Survey: Outsourcing low, ERP under-exploited |
IBM Business Consulting Services has just released the results of its New Zealand chief financial officers (CFOs) survey. |
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Outsourcing gets overloaded businesses back to basics |
Companies grappling with the speed of change and the complexity of their technology needs are increasingly turning to outsourcing to ease the pressure so they can get back to business basics. We asked Marc Cribbens, senior analyst at IDC to shed some light on the New Zealand trends. |
