Fusion5 focuses on providing consulting services to customers about to implement a new business application as well as providing ongoing support and optimisation services for customers using these solutions.

Specifically we are a successful reseller and implementation services provider for leading solutions such as JD Edwards, Primavera, Oracle E-Business, Pivotal CRM, GoldMine, HEAT, PayGlobal and NetSuite amongst others. Our large team of highly qualified project managers and consultants means our track record for delivering on time, on budget projects is second to none.

ERP | CRM | HCM | SERVICE MANAGEMENT | PROJECT MANAGEMENT | ENABLING SOLUTIONS | MIDDLEWARE

Innovate
Fusion5 works with customers to determine new ways of leveraging the investments made in ERP, CRM and HCM systems. When working with installed customers, we are keen to consider new opportunities such as collaborative commerce with suppliers, customers and partners, portals for seamless access to and from these entities, mobile solutions such as hand held devices, and business intelligence solutions to enable you to capitalise on the information you have gathered in your transaction systems.

For new customers, we recommend a sound foundation is implemented first; new thinking is recommended in Phase 2.

Implement
Fusion5 utilises its own methodology, focus, to work with customers to implement new ERP, CRM and HCM solutions. Our focus is to implement using rapid tools to enable our customers to:

•  Get the quickest returns from their ERP, CRM or HCM investment
•  Take maximum advantage of our knowledge and experience
•  Minimise the impact of taking skilled staff out of the business, and
•  Focus on what is important.

Partner
Once the system is implemented, Fusion5 offers a team of experienced consultants ready to assist with post go-live issues and ad hoc support for application and technical users. We also provide teams to assist with upgrades to new releases, re-implementations if necessary, and new module implementations.

Fusion5 has consultants who can stand in for your employees who may be constrained, on leave or sick, or whilst you recruit for new staff. We also assist with individual training for new employees or those requiring a refresher, or workshops on specific topics or modules.

HUMAN CAPITAL MANAGEMENT

HCM STRATEGY | HCM APPLICATIONS | HCM SERVICES | HCM SUPPORT

HCM Strategy and Vision
With a changing market place and demands on businesses to manage and maximise its people, Fusion5 has chosen to provide a range of HCM applications and solutions for our diverse range of customers.

We have chosen to partner and provide ‘best of breed’ applications, which provide choice and opportunity to solve real people problems for our customers.

Our focus is to provide technology that works, is market proven and is supported by businesses that are passionate about their products and services, as well as providing strong development roadmaps for the future.

Fusion5 has chosen to provide a platform whereby all of our applications can be implemented, integrated, supported and managed together.

This approach provides seamless ‘HR solutions’ for our customers, which are backed up by understanding, knowledge and passion for the industry. We welcome the opportunity to present our strategy to you.