|  Overview:
Unified Communications integrates various communication streams such as email, fax, instant messaging, voice, audio and conferencing and makes them accessible through a single integrated interface from the device of choice.
The Core Challenge:
In the journey towards developing a “Customer Centric” business, new approaches to handling voice, data and video communications are essential. The imperative is to ensure the right information is transmitted to the right end point in a flexible and responsive manner.
Together these customer-facing and internal communication flows are the life-blood of the business. They underpin the fabric of the business.
The Benefits of Unified Communications:
• Improves productivity
• Reduces cost
• Leverages existing investments
• More flexible working
• Increases responsiveness
• Enhances employee retention
• Reduces environmental impact
The Fujitsu Approach:
Fujitsu understands that introducing UC to your organisation requires careful planning and cooperative implementation with all staff as the full impact on business practices, processes and customers is realised. To that end, Fujitsu uses the following staged approach:
Assessment:
Our Assessment rapidly evaluates your environment for unified communications readiness by verifying that key technical requirements are in-place. The Assessment also delivers a powerful Business Case that outlines the ROI of a Fujitsu solution detailing the key areas where you can save cost and improve productivity.
Express:
Our Express solution provides the core unified communications capabilities of presence, instant messaging and conferencing. You can also choose from a range of optional functions to further empower your workforce.
Voice Integration:
Extend the capability of your telephony solution by integrating it with Microsoft Lync, the leading software powered unified communications solution in the market.
Unified Messaging:
Unified Messaging extends your existing investments in Microsoft Exchange Server and voice infrastructure to add Unified Messaging capabilities such as voice mail and fax to your end-users.
Application Integration:
Transform your business processes and extend the power of line of business applications by embedding 'click to communicate' functionality within your applications through Fujitsu's Application Integration solutions.
Why choose Fujitsu?:
Fujitsu Australia is a full service provider of information technology and communications solutions. As the third largest ICT Company in the Australian and New Zealand marketplace, we partner with our customers to consult, design, build, operate and support business solutions. From strategic consulting to application and infrastructure solutions and services, Fujitsu Australia and New Zealand have earned a reputation as the single supplier of choice for leading corporate and government organisations.
Click for more information on Fujitsu’s unified communications services.
> Fujitsu New Zealand
www.fujitsu.co.nz
askus-nz@nz.fujitsu.com
P: +64 4 495 0700
> Fujitsu Australia
www.fujitsu.com.au
info@au.fujitsu.com
P: +61 2 9113 9200
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