The birth of the PC was a boon for the democratisation of computing. Microsoft’s Windows and Apple’s Mac operating systems allowed users to set up their own machine, and make it, well, personal. Many moons and OS versions later, that flexibility has also created an ongoing burden for IT departments. Maintaining a consistent desktop standard across all staff allows applications to run smoothly on everyone’s PC, and means issues like back up, security, user support and licensing can be better managed.

Consistency makes management easier, and saves costs.

But it’s hard to do, and so what is supposed to be a cost saving exercise in simplification for the IT department becomes expensive and complex in itself...

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This article was originally featured in iStart technology in business magazine.

For a print friendly version
of the magazine article
click here.

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