Philips New Zealand has grown from its origins as a Wellington-based lamp company to become a leader in the fields of consumer electronics, medical and lighting, being recognised as a brand favourite by New Zealand households.

The challenge
To transform a disjointed telecommunications infrastructure into one where information could flow easily among office staff and field staff, and between the company and its many customers.

The solution
A move to a Vodafone Wireless Office employing a variety of Vodafone products and solutions.

This created a fundamental shift within Philips, in which communications became tightly integrated and information was able to flow freely to wherever it was needed - regardless of whether the person involved was at their desk or out in the field maintaining the equipment that supplies energy to over one million consumers.

The payoff

• Total cost of communications
  - $52,600 annual savings in mobile call costs
  - $25,000 annual savings in landline call costs
  - $5,400 annual savings by removing 10 landline connections
  - Additional savings from removing duplicate infrastructure

July 2007

• Faster pace of business
  Immediacy and mobility: staff can now access key applications and information anytime from virtually anywhere, and they can be contacted more easily, meaning faster decisions and greater customer responsiveness.
• Empowering staff
  Better internal communications, which has led to more effective decision making and greater productivity.

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Monthly cost of communications